Zen Leaf

30 reviews for “Zen Leaf”

1. First visit to this facility today. Very happy with my experience. The staff was very helpful and knowledgeable. I felt very at ease selecting medicine. There were multiple items on sale, and a loyalty program too. Looking forward to my next visit.

2. The staff have been helpful to me from the start of the process to my first visit a few days ago. Tracy, Nick and Emily made me feel welcome and answered all my first time questions. Be back soon!

3. Switched here over a year ago and have not looked back. Love it.

4. Everyone was very knowledgeable, friendly, and helpful!

5. Great staff positive and very helpful! Best dispensary I’ve been to by far

6. I love the location and I love the staff they were so welcoming and helpful. Got me the right stuff that I needed. Thanks doc

7. Loved everything. The Staff is amazing. The variety of meds. Nick was a great help and very knowledgeable and helped me in and was out in 15 minutes my first visit. Going back tomorrow

8. I was so comfortable here! Nice environment. Very helpful staff unlike MedMar. Cant wait to go back.

9. Easily deserve a five star rating. Friendly, knowledgeable staff are always willing to assist with their awesome selection of medicine. They have the widest selection of premium medicines I have seen in the state. Love this place!

10. Great first visit!

11. Amazing staff! Before I started going I felt like I was going to walk in there and feel stupid for my questions. There literally is no stupid questions for this staff. They’re very helpful and kind! Also , always have awesome specials each week! Highly recommend to everyone!

12. Shout out to the amazing staff ! Friendly, fun and very helpful atmY=i,

13. They lost me over a sticker…

    I switch to this dispensary because of the location. The people are so nice, especially Nick, who is laid back, chill, and knows how to take care of the patient. In regards to the other staff, I would say not so much. I have listed the pros and cons of this dispensary below:

    Pros:
    -Great pricing on edibles. Their pricing is very affordable and they have a large selectin of edibles to choose from.
    -The staff is knowledgeable on cannabis and provide good options for you.
    – They offer a loyalty program, once you spend $500 you get a $50 credit on anything you want.
    -If you buy Cresco wax you are given a sticker that you put on a card. After 10 waxes you buy, the next one is free.
    -The do offer weekly sales.

    Cons:
    -You will always wait. There is never anyone at the front door. You walk in and have to wait until someone eventually shows up. There has not been a single time where I was greeted by someone right when I walk in.

    -Their hours have changed and are terrible. The hours are not conducive to the working 8-5 and 9-6 people at all. They claim that their hours need to be uniform, all days within the week must open and close at the same time, but check out a couple other dispensaries who have fluctuating hours. Also, you would think if that was the case, they would make the hours longer, for their patients, and not cut them down on every day, including Saturday!

    – Because of the hour change, I would only be able to get there on Saturday. As mentioned in the pros above, they do offer weekly sale, however, by the time I get in on Saturday, almost all their sale options are sold out and not replaced with a similar product.

    -You are not allowed to call them and ask the team to get your order ready. This is the first dispensary I have ever visited that does not allow this.
    -If you email them, they will not reply to you, at all.

    -There is no option online to view an updated menu, no where, not even Leafly or Weedmaps.

    – I went into the let them know that the gram of wax I got the week prior weighed less than expected. I gave her the packaged and the sticker. She told me that I needed to take a photo of this to prove I am being legit. She then handed back the sticker and package. I wasn’t looking for a free gram or anything, I was providing this info to her so that she could possibly let the cultivator know. No care.

    -And the icing on the cake…In regards to this gram of Cresco wax I bought, last week I forgot to ask for a sticker. I kept all packaging of course and let the girl know that I forgot to get a sticker for this gram of wax. The woman stated to me that she cannot give me one because she would need to pull the cameras to make sure I was not given one. I look at her and I said…wouldn’t you just look at my card, see how many stickers I have on there right now and compare it to the amount of Cresco waxes I have purchased? You would then see I am missing one. She looks at me like a deer in headlights and said, “I guess I could.” Yet she didn’t, and she did not even give me a sticker. There focus is not at all on customer satisfaction. She made me feel like she thought I was lying. Picture posted below.

    – All 8ths are $60, however, they do offer sale 8ths. Just make sure you can get there during working hours, because by the end of the week they will be out, leaving you stuck to buy the more expensive flower.

14. The staff at Zenleaf are always friendly, helpful and knowledgable. They have everything I need.

15. Everyone who works there knows your name and really seems to have your best interest at heart.

    If they are out of something they are knowledgeable about the products and can give you an alternative.

16. Healthway Services St. Charles –>

    When I first visited the dispensary in October 2016 I was greeted with a warm welcome.

    I remember how nervous I was & the staff was there by my side answering all my questions 1:1.

    As I began visiting the dispensary on a ‘regular basis’; EACH & EVERYTIME I arrive –>

    I’m greeted with “Hi (my name)” & shown the ‘specials board’ & the staff member asks before going behind the counter if there’s something special I’m looking for

    I feel ‘cared for, the staff works 1:1 with you & 99% with no interruptions dY$?–

    The inventory does not disappoint, my requests are always fulfilled. I enjoy the ‘extras I receive during Mfrs “specials”

    The staff VERY FRIENDLY, KNOWLEDGEABLE!!!

    The atmosphere feels Zen like, restroom available & ATM Machine also available

    LICATION perfect for me. Convenient with work/home

    SATISFIED CUSTOMER

17. I just recently got around to renewing my card and I was a patient back when the program first started. When I arrived I was greeted in a very professional and friendly manner by each member of the staff. I had no clue that this location was once Healthway Services which I had been to in the past until one of the employees mentioned I was in the system already under a different QP (it changed when I renewed). Even with a rush of patients I was tended to quickly and was even given a $5 coupon for when I return. Excellent service. Excellent selection. And much better prices from what I remember in the past.

18. Way over priced there is no deals at this location !!

19. The staff and product are the best. Other states with legal recreational don’t have half the selection they have here. Plus the people are friendly, helpful and will know you by your first name.

20. Amazing selection, customer service and location.

21. just received my card yesterday. my experience with Zen Leaf has been totally positive from beginning to end. their staff are all very helpful and friendly. can’t wait to return

22. 🙂

23. I went in one time and 45 minutes later it was like a whole new world was opened up for me! Super friendly staff and their knowledge and potency of product is unmatched!

24. This place is great, Very knowledgeable and helpful people…..they genuinely care about the people they help!!

25. So due to moving, I had to switch my dispensary to Zenleaf in St. Charles. I had built up a good rapport at my old dispensary, so the change made me a little nervous. When I got there all of that went away. Everyone was extremely welcoming, knowledgeable, and friendly. The atmosphere there is extremely awesome and the selection and specials they have are great. I’m definitely excited to go back! If you’re in the area, don’t sleep on this place. Check it out!

26. I love this place. I always feel welcomed. and they always take the time to help me understand what I’m using and how to use it.

27. Great customer service, knowledgeable, courteous!

28. Home!

29. Amazing people, this isn’t a business, its a family. They are starting to build inventory quickly with top quality medicine and are starting to do a rewards program. Flowers are beautiful, concentrates are pure. This facility is right off of Kirk Road and Route 64, and is easy to find. They send out a weekly email with your consent that gives a price list for all items and new product information for the week. Prices are very reasonable. Definitely would recommend this place for everybody who needs a dispensary our isn’t happy with their current one. Very well managed friendly medical cannabis community. Staff are super friendly, helpful, and knowledgeable about products. 10/10 best dispensary in west suburbs.

30. Great dispensary, great staff. Highly recommend