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Trulieve
Address
4544 North Orange Blossom Trail, Orlando, FL 32804
GPS
28.596623, -81.4167868
Telephone
Monday
10:00 AM – 7:00 PM
Tuesday
10:00 AM – 7:00 PM
Wednesday
10:00 AM – 7:00 PM
Thursday
10:00 AM – 7:00 PM
Friday
10:00 AM – 7:00 PM
Saturday
10:00 AM – 5:00 PM
Sunday
12:00 AM – 5:00 PM
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Trulieve is an Orlando Medical Marijuana Dispensary
Now open, Trulieve will open a second medical marijuana dispensary in Orlando, Florida to better provide their valued patients with high-value, effective care. Fully compliant with Amendment 2, Trulieve partners with its patients along every step of their medical marijuana journey towards lasting health. The entire Trulieve team is honored to serve their patients and explores every avenue to offer them an improved quality of life.
Staff:
Orlando patients will find empowering education and a safe space to ask questions inside Trulieve’s dispensary. The patient specialists of Trulieve take their time with every person to fully understand their health needs and guide them towards the optimal cannabis solution. Working with their patients’ physicians, Trulieve’s consultants go the extra mile to ensure a cannabis remedy is successful.
Menu:
Trulieve formulates a broad range of medical marijuana therapies to address multiple patient needs. Patients suffering from nausea, chronic pain, muscle spasms, epilepsy, and other qualifying conditions will find an appropriate cannabis remedy for their needs. Trulieve’s Orlando facility will offer vape cartridges and batteries, capsules, and syringes all pre-filled with Trulieve’s top-quality cannabis oil. All marijuana products undergo state-mandated lab testing for quality assurance.
Orlando patients can use cash or debit cards to purchase their medicine. Trulieve accommodates both walk-ins and scheduled appointments, and plentiful parking with ADA access is available.
Service Locations:
Trulieve’s new Orlando location lies in the Lake Fairview neighborhood on the northern side of town. The facility is easily accessible from Pine Hills, College Park, Fairview Shores, and Eatonville. Patients in Lockhart, Hiawassee, Orlovista, and Maitland are invited to explore Trulieve’s medical cannabis. The Trulieve team invites Baldwin Park, Winter Park, Fern Park and Altamonte Springs residents to find lasting relief at their center. From Forest City to South Orlando, all patients are welcome at Trulieve’s Orlando dispensary.
Location Information:
Orlando is a central Florida metropolis known for its multiple theme parks and exciting cultural destinations. Aside from attractions such as Walt Disney World and Universal Studios-Orlando, the city hosts activities such as the Orlando Science Center’s multiple hands-on exhibits. The Amway Center is home to the NBA’s Magic and a score of other sports and concert events. Orlando Fashion Square has long served the city as a destination for high-end shopping and fast-food eateries. From the Camping World Stadium’s large arena to the peaceful estate of the Harry P Leu Gardens, Trulieve-Orlando is proud to be a member of its community.
I love it
Very helpful and sociable/
The staff is very friendly and informative. Great store.
Very friendly, knowledgeable, and extremely helpful staff!
I have had the opportunity to visit the Trulieve in Orlando and Edgewater. Both facilities are very nice. The staff is friendly and will take the time to answer your questions. Products are limited but that is a state problem and not a flaw from Trulieve. It could be worse like Penn. where they have had to shut down dispensaries due to the lack of product. I purchased a variety of different items. I have been very impressed with the Trustik Vaporizer and the pods that go along with it. I also purchased the digital baking vaporizer. I would not recommend the product to anyone. I was warned that I needed to be patient with the product. The ground cannabis pods are a great idea. I enjoy the leaf cannabis and had to try it. My problem is with the vape. The on off button sticks and it is too easy to accidentaly change the temp setting on the unit. I often find that the temp is to hot and past the recommended settings. Overall I am another satisfied customer.
Everyone was very pleasant and helpful. Matthew was my budtender, he is very knowledgeable, patient & kind.
I loved the staffs’ welcoming attitude and strong willingness to help get my recommendations filled properly with what is best suited to my medical needs. I see no reason ever to go elsewhere. This Trulieve location is outstanding!!
Good products but be ready to wait, they are always busy and full of people.
Best Dispensary in Florida hands down. The staff is full of friendly, knowledgeable, and compassionate people that help first timers to connoisseurs. I was even able to flip my mom from her long time dispensary after bringing her in. Highly recommended!
Update: The communication as to when product is available is horrible. If the opporator is not wrong the store will lie to you. I was told to my face in the store to come back at 10am for a product because they would be getting a shipment. Came back and guess whats not here. Now this is no shoet trip for me. 2 hours on anyones whim is absolutely unprofessional.
Best in Florida, hands down.
more $$ but more selection. need a place in south orlando or Kissimmee
Ok, before beginning this review, I need to say a couple of things:
1) I might be biased in my opinion. Having just returned from Colorado and seeing how experienced dispensaries operate, I had an expectation that Florida dispensaries would operate on the same professional level. This one did not, and it may not be fair to expect them to…at least not until they’ve gained a little more experience.
2) I was feeling horrible yesterday (jangly, emotional, nervous, having stomach upset), which may have contributed (in part) to my disappointment.
I arrived at Trulieve at 6pm, one hour prior to closing. Ahead of me, in the outer waiting room, were 3 customers, and one very sweet medium-sized dog. I was greeted promptly, enthusiastically, and directed to have a seat in a cushioned chair in the brightly lit lobby.
Although the location was less than desirable, in a seedy-ish little warehouse area, the insides were clean, fresh, sparkly (think MAC store with candy). The guard with the gun seemed happy. The workers out front seemed to genuinely like what they do, as did the two fellows in back…at least from what I observed of them. At first glance, I was thinking “this could be my home,” but it all quickly went down hill from there.
Two people would walk in, they’d get called ahead of me.
Another two would come, and again get ushered to the front on the line.
After a while, I realized they were call-in orders–a fact it would have been nice to know. Maybe a little “welcome to our store; here’s what to expect” at check in?
As I waited, probably about 1/2 hour, things got increasingly chaotic and LOUD.
-Workers talking over each other.
-A lady, who seemed incredibly over-anxious, asking endless questions.
-A fellow stapling leaflets in my ear.
It’s a cold, echo-ish space. Not the employees fault, although they could be more sensitive that patient’s are probably in pain and possibly suffering from noise sensitivity.
I was so relieved when they finally called my name, only to be ushered to another (even louder) waiting area closer to the counter. Three people worked that space, a fourth if you count someone labeling themselves a “shift supervisor.”
It was complete frenzy.
-A lady who’s script expired at 5 (it took two people to solve that issue).
-Customers running out to their cars to download apps.
-Another person trying to sort out an ATM withdrawal.
-More walk-ins jumping to the front of the line.
-Another newbie getting the grand tour from a pleasant gentleman about all things cannabis.
-Instructions to text to a number that doesn’t work.
-A worker behind the counter tapping her fingers, rolling her eyes, talking loudly across the counter. “Is this day over yet?”
When I was called to the desk, I was met with shuffling papers and a huff. “Is she the last of them?” the girl said, nodding towards me to a passing by co-worker.
I was hoping to discuss my needs, find out more about how script allotments work, see different options and inventory. By this point I felt so stressed, I started to cry (it felt that cold and impersonal). Seeing that, the bud tender warmed a bit then hurriedly asked what I wanted and directed me to two distillate options.
“I need to ring them in now because it’s 6:58. I can’t ring you up after 7.”
“Are there any other products I can see?” I asked.
“We’re not going to start you on a lot of stuff now. We’re going to have you try these two, keep track of what you use and how you feel. You’ll get more next time.” she answered.
Rather than consultive, it felt dismissive.
Have you considered I’m on disability and may want to buy more to get the most from my discount?
If you know you can’t ring up after 7, why not have more people help customers or stop walk ins after 6:30?
Why not educate customers at intake about needing cash for their order?
Why not have a display of empty containers in the front lobby (or at least brochure) so people can preview options?
At the very least, can you muster up a smile and compassion, rather than making me feel like I’m keeping you from dinner?
In short.
The product is good.
The place is pretty.
The advice/strains solid (maybe).
But the wait?
The feel?
The service?
Absolutely dreadful.
(like DMV x 100, dreadful).
For comparison, today, I went to Surterra.
Holy cow, what a difference!
Tea in the lobby… display boxes on the wall…counseling about how my prescription works…6 different options… a hug…pointed questions about my issues…free delivery…even a new customer $50 off $100 discount.
Where Trulieve gave me anxiety, Surterra gave me relief. I know where I’ll be taking my business in the future.
Trulieve is still my favorite dispensary in this area. The last time I was here I purchased the new dry herb vaporizer. And this is pretty much what I’m going to be reviewing today. First of all the vaporizer is is a lot nicer than the older one. The herb cups do not come out easily and they will be extremely hot. But my biggest disappointment is either the device sucks and burns up the product, or I got an aEURoePreviously UsedaEUR or returned product. I don’t see me using this vaporizer with the herb cups. Trulieve did include a ceramic aEURoeNailaEUR insert for use with dabbing the other concentrates. The device works nicely with the TruClear.
The waits are long. And there isn’t really a way to know your progress in line. There are MANY innovations on the original aEURoetake a numberaEUR concept. Trulieve uses none of them. So you don’t really know how much longer you will wait. The waiting room is about a boring and uncomfortable and often overcrowded place as a person can possibly tolerate. If the was ANY sort of competition in the near vicinity, Trulieve would either be out of business or finally make all of the needs changes that would have customer experience near top of their corporate
priorities. The brand new CURALEAF in south east Orlando, is such a great experienceaEUR”the opposite of Trulieve.
All that said, their vape products are fantastic. Roughly priced similarly to CURALEAF. And I still go here sometimes because they have some great strains.
If they’d just get someone to come in and train them continually on customer service…
Awesome staff. Everyone is very welcoming and full of knowledge. The entire staff is extremely friendly. The dispensary has a nice variation of product and strains.
Great staff and very knowledgeable. Always have what I need.
A+ Trulieve is the best, they have the best products at better prices than the competition. Staff is awesome if you are a regular they know you and treat you like an individual and do everything they can to gain your satisfaction. I cannot think of one single negative i may have been slightly cold in the main lobby which is not even a bad thing. Excited for more Trulieve locations to open in central Florida. Great extracts lots of choices and they take the time to in depth explain the product and its effects and have lots of knowledge. Have been there over a dozen times and hands down the best.
Not that impressed. The battery pen (that was $20!!) did not even work, thankfully I had a back up pen to use. The vape carts were good at first but shortly after a couple uses there was a horrible taste with every inhalation. Overpriced compared to the other dispensaries in FL.
Super awesome location. Got cartridges of Super sour diesel, Girl Scout Cookies, Grandaddy Purple, and 9LB Hammer. Very excited to try them out!
The location was OK, just hard to get to as one has to go thru a lot of Orlando and all the busy traffic. They did have a lot of product shortages and no real reason I could think of to explain why they had no product.
Best in town all around
Trulieve Orlando is awesome. The staff is always grade A like their product. Their TruShatter is clean and the taste of the terps is amazing. My fav morning strain is the Green Crack which comes in a 600 mg vape. My flower choice for the am is Jack Herer, (delish) Banana Kush (TruClear) is perfect way to unwind in the early evening, followed up with Harlequin/GDP,TruFlower and the 9lb hammer TruShatter/flower/vape for the nighttime snooze. So many great choices from a great staff!!
It’s good
Friendly staff. Very Helpful
Location could be in a better area but great place to shop at and buy products.
The staff are very well educated and very helpful. All of the strains I have tried have provided even relief for a variety of symptoms.
It’s pretty far from my home with terrible parking.
The atmosphere is extremely lax yet professional. They are really wonderful with their patients, making you feel extremely comfortable as soon as you walk in. They are also very knowledgeable on their products, and offer a much wider range of choices & strains than most dispensaries in my area. Great experience.
My boyfriend and I visited Trulieve Orlando for the first time. We were new to the retail cannabis and didn’t know what to expect. We arrived at 4:45 PM on Saturday and waited just a few minutes to go to the back- so far so good. However once we were back there, the guy “helping” us would not sufficiently answer any of our questions, was obviously trying to hurry us because it closed at 5 PM, and we left with no idea of what we just bought or how it worked. We felt very disillusioned by the entire process. Also the men behind the counter looked disheveled and unprofessional. We had heard they have great product but we will not be going there again. We will order online and pick up at another dispensary that is more professional.
For being a startup dispensary in Florida. They are the best! Friendly, knowledgeable, and patient. Will take their time to explain everything. Love this place.
There are dispensaries closer to home but I’d rather come here. The staff is super-helpful and actually interested in helping me choose what works best for me. I appreciate the extra effort. They don’t have to do that. I like that it’s a friendly place that is fun to visit…regardless of how busy they might be. Thanks Trulieve Orlando!
Well I have a new dispensary. I had been going to the Edgewater location for some time and finally a dispensary closer to home. Very easy to find, inside is very spacious and I was able to get in and get out. The Staff is New lol, they seem a little tight up front as they should be but they become friendlier as you engage them. But all jokes aside they are knowledgeable and professional they will be able to guide you to what ever medical products you are prescribed . My edgewater review covers what I have to say about the company and its products, so I’ll save the space. I guess I’m a Truliever as they say. This will be my spot in Orlando, hope this helps to make it be yours too. As always Be Easy n Be Safe.
Called the 800 number because the website wouldn’t allow me to place an order. While on the phone I was told they called the orlando location and verified stock. I placed my order as soon as they straitened out the site issue. There site allowed me to order and there was no issue. No phone call to tell me there was a problem, drove over an hour during rush hour and rain to get to the store. As soon as I got there they told me they couldn’t fill my order. I am disabled, and have trouble walking. While there they took my license and I had to threaten to call the police to get it back after 10+ minutes. There is only 1 handicapped parking spot, and this is a medical/pain facility that serves the ill, and handicapped. I landed on my leg funny leaving the store, there is a giant step, no hand rail no handicapped ramp. Now my knee is in pain and I will likely end up at a doctor. I’m thinking I might want to call a lawyer too. Trulieve in orlando sucks!
great staff, had a great long discussion with Hunter there today. ive tried all dispensaries in FL and Trulieve is by far my favorite
my first time at this location was a few days ago. I showed up 4 minutes to closing as usual, and nobody really cared. everyone there was cool, and professional. I will make this my new spot until one opens up in Kissimmee.
Great products! But, totally disorganized and inefficient. Long wait times, people served in random order, online ordering doesn’t work. Serving a terminally ill and severely sick population, this is unacceptable. This is my third time in a row, to experience this. Deliveries take days and 8 phone calls to arrive. This needs improvement! Big time!
It was great, a little crowded, but I noticed why… dY~
Most of my experiences here have been well, they just take long, but I had a very disappointing experience with them today.
Polite, professional and friendly. The staff worked with me for over an hour on my first visit, answering my questions and helping me understand the differences between products.