MedMar Rockford

94 reviews for “MedMar Rockford”

1. I used to look forward to coming and picking up my medicine. I had such confidence that the product was correct and properly recommended by the bud tenders and past management. And if I ever had a problem, I could have her taken care of and a matter of minutes, not anymore! This place has turned into just a very intimidating and scary place anymore!
   They currently have no management and it shows!!
   The products are never stocked! Their prices are So ridiculous!
   The staff has no clue of any of the products or even where they are on the shelf! I would’ve been without my medication if I had not pointed out to the bud tender where my medication was because she looked, couldn’t find it and then told me that they didn’t have it! It wasn’t until I pointed it out to her that she even kept looking.
   I understand people all have to be new at one point in their job, BUT when you are talking about medications and helping people You can’t do things half assed! I am so disappointed!! The last thing I wanted to do was write a negative review about the place don’t help me get through three surgeries and much much healing But, I still have many more obstacles to overcome and coming to find relief SHOULDNT cause more obstacles!! I will now drive out of my way to go somewhere other then here!

2. The staff is really amazing and so helpful to all patients. Very clean and best dispensary in Rockford!!! dY’dY~

3. This is where I started my adventure into medical marijuana. To say I was terrified is an understatement. I am 53 years old and have a desire to clear my system of all the pharmaceuticals my doctor has me on. They are not helping and they make me feel worse.
   Mia took me under her wing. She made me feel comfortable in a new environment. Mia answered my questions patiently and made sure we were on the same page with my health. I cried with relief and Mia was so kind.
   I have been to MedMar Rockford two more times and have met several more employees. I have always been treated with kindness and respect. My questions have always been answered and suggestions made. All of the employees have been spot on with the suggestions. It is a friendly atmosphere and the products I have tried have been awesome!
   I am now off 99% of my pain meds. My system is clear of the pharmaceuticals and I feel wonderful. I have slept without pain meds or sleeping meds. I wake almost free of pain with a clear head. It is wonderful!
   I can’t imagine I would ever go anywhere else for my medical marijuana needs. MedMar Rockford is awesome!

4. Love the people there, knowledgeable, friendly

5. I adore MedMar Rockford!! From helping me get my card, to the knowledgeable and super-friendly staff that greets me every time I visit, this place is superb! I travel a distance to get there but it’s worth the trip for me!

6. After Sam was nice enough to call me and have me come in and help me with things I didnt understand before, I take back the last comment I left for MedMar. Much happier this time. I will definately be back atm!

7. Every person that works at Medmar is so friendly, helpful, right away you feel at home. The staff has helped me heal myself and truly changed my life. I absolutely love the vibe the minute I walk in the door.

8. I thought this place was great! This was my first time at a dispensary and due to my location I had to drive 30 minutes and will definitely be back. I see no reason for me to change dispensary. Thanks guys!

9. Every single person in Medmar in Rockford are always SO helpful and friendly. I come in with lots of questions and I get great advice EVERY time! They never disappoint and I would never even think of switching! I love the place and the people. I look forward to my weekly visits!

10. Great experience. The ladies take care of you and help you find the right strain for what you need. They are very kind and compassionate and take time to listen to you, while finding what is best for you.

11. Was clean and nice! Staff was very friendly and helpful! Bud tenders help answered questions about what would help me and was able to recommended product to help was very surprised how helpful and informed they were being my first time so I new nothing about the products or the what different stains meant! She was patient with me. Really appreciated that!!

12. All I can say is WOW! This place is amazing. I switched from the other Rockford dispensary a few days ago and cannot believe the difference. MedMar has everything: A far greater selection, incredibly knowledgeable budtenders, better overall prices, and MedMar is located in a much safer part of town. I’ve had two budtenders so far, Sam and Mia and they are both amazing. Most importantly, they treat me like family. I am so thankful MedMar is here! Don’t waste your time anywhere else.

13. Medmar Rock Ford What’s up? The larger space is nice. A more diverse work force is great BUT I’m getting very disappointed by your selection of flower and vape. Disposable vapes are rarely in stock, flower strains are almost always the SAME. I assume you have the same owner as Lake View.Lake View has a much better selection, prices and variety. I don’t want to switch because Lake View is far for me, but if things don’t get better might have to switch locations to there or your local competitor. Are you getting “too big for your britches” and forgetting your number 1 mission? Hope not !

14. A level above. Great service. Knowledgable/professional staff and great atmosphere. Product options continue to grow. Has improved my quality of life greatly and I could not be more thankful to MedMar and staff!

15. wish location was not completely out in the open.

16. Absolutely love this dispensary! The atmosphere and staff are great! All the staff are very friendly and helpful…always have great recommendations! If they are out of something you want they are always quick to recommend something similar! Love the new remodel, also…glad to see more staff, allowing for more customers to purchase at once! My favorite reason to drive to Rockford!

17. Clean, friendly and knowledgeable.
    Everyone goes out of their way to get to know you then treats you like friends and family.

18. 75 dollar eights…they call reserve come on man ..
    Way overpriced
    The main guy always tries to sell you the most expensive stuff they have.
    They are about all about PROFITS.. not caring about the patient. If they did care about their patients they would offer better prices.

19. I would absolutely recommend Medmar to anyone looking for a friendly and well managed environment to learn about and make wise decisions when purchasing cannabis. They have a wide selection and competitive pricing. Thank you Medmar for being a great asset to the Rockford community

20. Absolutely love this place! Entire staff is wonderfully helpful, always cheerful, and they’re always happy to answer all my questions. Clean, safe and professional. Super all around!!

21. Terrible go to Mapleglen and save a lot of money in and have real people

22. I’ll have to agree with olson627. I have Anxiety, PTSD, depression, stress & Multiple Sclerosis which Sativa strains make the Anxiety & PTSD worse! High Indica Hybrids & Indica don’t bother them and I need them for high pain. They should be stocking for all their patients. I may have to go to the other dispensary just so I can have a selection of High Indica Hybrids & Indica’s. I really like the people at Medmar but I’ve indicated to them numerous times when they try to sell me a Sativa I can’t do the Sativa becuz of my Anxiety & PTSD I can do high Indica Hybrids & just Indica without bothering the two (2) health issues I mentioned.

23. Office is very nice and clean, also run very professionally. This was my first time there and also my first time trying all of these products! Needless to say it was an interesting experience and Laura was such a great help. I was there a couple weeks ago a still deciding what works best for me. Thanks for having patience!

24. Fantastic and knowledgeable staff. They are always able to suit my needs for my various symptoms. Would recommend to any new or future patients.

25. Friendly and knowledgeable service

26. Everyone is Amazing! when Mike started I loved teasing him. After today he is my Marijuana Angel. You are a good person and made me feel okay even though I was having an episode. Thank you!

27. This facility is in the perfect location. Very easy to get to.

28. I love Med Mar! From the staff and atmosphere to the product and location. As a first time user of marijuana I was a bit nervous but the staff is super friendly and knowledgeable about the strains and were able to help me with all my questions and concerns. I suffer from Fibromyalgia and Crohn’s disease. I have tried many different medications that have been unsuccessful and dealt with a great deal of unpleasant side effects caused by medication. I was having difficulty sleeping at night because of my pain and every day tasks would sometimes be difficult. I have found that purple urkle helps a great deal with sleep and pain. I use the canna tsu, harley tsu and bruce banner for my daytime pain. I feel like I am getting my life back finally!

29. It was my first visit ever in a dispensary. Ironically I got my card on 420. I was nervous and Alesha help so much. Love the atmosphere and the friendly helpful staff. I hope this is what I need for relief od chronic pain and RA. Its only been a day but definitely can tell the difference. Thank you everyone at Medmar for making me welcomed and comfortable.

30. This was a great place to get info and help but now I feel rushed and stock is usually an issue. I went in to pick up what was on Leafly and I get in and they are out. I have a really hard time getting what I want. I prefer sativas and it’s like pulling teeth to get someone to help with just getting me sativas. It’s like they save it for themselves. I’m kind of upset because you leave with a product, like a pen or a cartridge and it doesn’t work. They then say you can bring it back. Well I bring it back but can’t take it out of my purse to give it back to them. Huh? I’m looking forward to more dispensaries opening soon. Sadly this place was starting to grow on me.

31. Was super chill and nice staff

32. love everyone there they really care …Timothy k

33. Staff very friendly and knowledgeable offering Great Service!!!

34. Lauren is awesome. I felt that she was really interested in what brought me there and what products could help. She set good expectations and walk me through everything in detail which made me feel really comfortable here. Love this place!!!

35. My first visit was so informative. The staff wanted to help me understand the products so I could make the educated decision. They all were very clear on how each products was to be used and what to expect. Even though everyone may feel a tad different from different products, I was able to find relief from my pain and spasms of MS immediately! I was so scriptural on how any of the lotions/gel would work for me. I slept so comfortably, without major pain and without the terrible spasms that kept me up at night! I am a believer! Not only was the product perfect for me, the staff is irreplaceable! I’m so excited to find this relief!

36. Convenient

37. Alicia is always smiling and ready to help find what’s right for me! She is also very knowledgeable of the product and answers my questions!
    Always a very friendly and professional atmosphere, welcoming staff, and quality product that helped me improve my quality of life!

38. Very professional, clean medical environment. Very glad it feels more like going to the doctor than going to a recreational pot shop. Employees are very helpful with finding exactly what patients need.

39. Laurene is awesome!

40. Great

41. Aleasha is awesome she was great help with my first time, the rest of the team was great too super friendly atmosphere 🙂

42. Love love my budtenders!! remember to give them feed back about products cause it helps them help us! Awesome Staff!!!

43. My first time to visit. I was nervous and didn’t know what to expect. The man at check-in was friendly and explained the start of the process. I was relieved with security! The wait was short! I was helped by Aleasha she instantly asked me a few questions and then took me in the direction which was helpful for me! So much knowledge as if she went to school for years to prepare for her job! I was impressed with the choices! She helped show me how to research on the website. I am so happy for the program and that I spent the money for the license to help with my medical needs! I am hopeful that the industry will help many many people with such a wide range of products! Thank all of your staff.A++

44. Conveniently located, Friendly and of course, Knowledgeable Staff to help you with any questions you have about all the different types of Medical Cannabis, and what Strain or Product will work best for you! Kick pHARMa to the curb!!!
    Enjoy your Life….Again!

45. I recently started going to this location and I have had an excellent experience every time. I would definitely recommend MedMar to area residents. The quality of the flower/concentrate is second to none. The staff are friendly and very knowledgeable.

    My first/second visit was with Aleasha R. and Laura R.. They helped me with choosing the correct medicine for my ailments. They were extreamly nice and very informative.

    During my most recent visit I worked with Taylor C.. I arrived at the facility 5 mins before closing. I was afraid they were going to rush me out at 6. Much to my surprise…the exact opposite. Taylor was patient and made me feel at ease.

    Overall experience with MedMar has been very satisfying and gratifying.

46. Taylor S. always takes care of my medical needs in a professional, caring manner. I have been going since March 2018 and Taylor already makes me feel like I am family when I walk in! I feel like I am at a new hip Cheers type of place! Everyone is great though! Call ahead and ask about specials… great specials! If it is really good, it’s gone! Don’t wait! Tight ship afloat there… real good stuff!

47. they make the experience fun and educational!!!

48. Top notch customer service, well informed staff, everyone put me at ease going in as a newcomer & have continued to welcome me back warmly each time. I have been able to get off ALL opioid pain medication and some psych meds, feeling better every day and learning how to use marijuana to start living with chronic pain, anxiety & depression, as well as manage crushing migraines. Thanks MedMar! Love you!!

49. We have been to several dispensaries and there only 1 place for us. The budtenders are very knowledgeable and friendly.

50. great location. not hard to find. private.
    although not real happy with the stock. came out with more sativa strains, that is a huge factor for many other people with extreme anxiety. would really like to see indica strains that are more powerful for pain relief and migraines and insomnia.
    kimbo-kush, MK ultra, critical seni star. better strains such as those and more. i will say Acdc is a must have and must keep in stock. a few others as kosher kush, grand doggy purps , magnificent mile.
    many people are researching other dispensaries to switch to because of not well stocked and to many sativa strains. im not only speaking of this for me but for some others as well, medmar needs more and different types coming in.
    over all service and atmosphere has been great.

51. This was my first time here,and this place is great. Laura is amazing, she was extremely knowledgeable about all the different strains and items they have,and very patient going thur all the products with me,because it was a bit overwhelming,lol, but thanks again for a great first time experience!!!

52. In general I like MedMar. Most employees are nice. They have a large selection of product. I can’t speak to their knowledge as I don’t ask for their help. I am frustrated by some things.

    1. they are not keeping their menu up to date. I routinely go in with a list of things and they don’t have them even tho the menu says they do, even days after it sells out, it’s still listed and they have things in stock that are not listed. It’s annoying when you try to make a list of things you want.

    2. they are out of things frequently so I’d suggest having a long list of things you want with a backup list and then maybe you’ll end up actually getting a few things.

    3. this might be a law or something but I don’t understand why most of the time they only let one person in at a time to be waited on. The only time I’ve seen more than one person in the back is on 4/20 when they had dozens waiting.

    4. I wish they had online ordering (ie: product hold) so I could know ahead of time if they had what I needed or not before driving over there.

    5. the menu needs help as far as information. Many times an item is listed with just the name… no other info. It’s also hard to search when they don’t list things by brand. It’s just incomplete.

    6. why is the ATM in the lobby instead of in the purchasing area? Maybe because the guy servicing it can’t go in the back? That is really the only reason that makes any sense.

53. The quality of the product is all there and has good prices and a great staff. They were able to answer all questions.

54. As always great job for mall for 420- everything was great!

55. Would like to see more flower from GTI, PTS, and Gold Leaf. A large portion of their flower menu isn’t that great. Definitely not worth $400/oz. Would be nice if “my” dispensary stocked up on better quality flower, and had a better selection of potent consentrates and splash cartridges. Other than that no complaints.

56. Just had my first time at this dispensary, and boy was it great! All of the staff is so friendly and knowledgeable. They all really made me feel right at home. Their huge selection is amazing, by far the biggest I have seen since being a patient. Shout out to Mike, Taylor, and Laurene thank you guys so much for helping me find the right products for me! Highly recommend Medmar!

57. I have been a long time customer……. but I can’t say enough good things about the staff there. From security to weed tenders. Awesome! Friendly! Knowledge! Great attitudes! Always pointing in the right directions

58. Thank you,Michael A.!!!! I got you!!!

59. Stock is limited and typically they don’t have what I’m looking for when I go in there but always have something.

60. Nice place and thenders

61. Love my ladies at the store They Take Great Care Of Me !!! Thank You Very Much Lola !! And Sam !!

62. Exceptional service, knowledge and experience. Very friendly and professional. I learn something new on each visit.

63. so friendly!

64. I have been going here sine August of 2016 and they have had great service great quality of product and great choices and the staff is very helpful and patient with their customers.

65. was there today. 4/20. got there at 9. already a huge line 🙂 they moved quickly and had everything in stock that I wanted. so awesome. even got my tshirt which I love ……..

    only suggest had our numbers that way the ppl that have a hard time standing can sit in their cars and relax. kind of like deli numbers

    over all handled fabulously.

    love you guys 🙂

66. So happy with MedMar overall. Aleasha the budtender is awesome. She is friendly and knowledgeable. Medmar’s inventory is solid with lots of choices and new products being rotated in very regularly. Perryville location is convenient and extremely safe.

67. It’s a perfect location for me being that I live very near and I’m not well organized meaning, multiple trips ain’t no thang!

68. love, love Med Mar. professional and knowledgeable. Great products.

69. Employees extremely patient and helpful.

70. it would be nice if they had electronic doors for handicapped people

71. I love going to MedMar they always have a great selection to choose from you’re always greeted with a smiling face, they also have a lot of atomizers for almost every wax pen plus if you need one you can pick up a cool piece there too another great benefit is they are open later and they are open on sundays!!!!!!

72. I love the atmosphere and the love the medmar team brings. Its loving, invested team will make you feel at home while your buying your medicine. I really do love the staff. When I think of how great budtenders interact with their patients, I think of Medmar Rockford. Without a doubt. I’ve read other reviews that I’m agreeable with, they don’t do well with high customer flow, I’ve stood there as well while everyone else was getting helped in the back and I’m actually quite surprised, “behind” the doors should be more controlled and safe I should never stand around in the back! Second, They have a past of putting a tax on products that are 1. Highly desired 2. Numbers testing higher than usual. I have seen products come with a normal price tag then jump 5-10$ when it goes fast or people request (THAT MEANS PATIENT’S ARE GETTING RELIEF) I wouldn’t suggest this course of action, I suggest the prices stay the same ESPECIALLY if it’s an effective medicine. This is the problem with greed. Ex: One 1/8th of Brownie Scout was $45(sale)-$55 4 months ago, today you can spend $60 because the numbers tested high. Or Ex: An 1/8th of Gelato used to cost $55, Gelato is a “go to strain” for many people because of its pain relieving ability, you can expect to pay $60 for an 1/8th today. This is a trend among many desirable strains here. The pricing here should allot for consumers to be rewarded for buying material in Bulk where here you are punished for trying. There’s almost never an option to buy in bulk. Online menu needs to be updated way more often. Currently was updated 7 days without an update, but they can sit on Instagram all day where they can’t post pricing? The bud is dry but this I cannot blame on Medmar, this is the cultivators fault. All in all like I said the team is great, I suggest pouring Energy into selling more, you never, ever, ever start raising prices on items that shouldn’t fluctuate as a solution. This hurts you in the long run. Minor fixes!

73. Note: Both Med Mar locations were bought out by Cresco in 2018, this essentially means that Cresco owns these locations. I was never in the store before this buyout, so I have no idea if it has impacted the store. Don’t believe me? Do a search on Google.

    The majority of the staff at this store simply do not know very much about Cannabis. I can think of one employee that I have dealt with that has been able to hold a conversation with me on what I am looking for. I am not that difficult, its generally stuff like:

    “I like gassy and skunky terps, do you have any concentrates that match this?”

    or

    “Hey, I have noticed everything in Illinois has Chem or Sour in it, while I love those strains, can you point out anything that has a different terp profile or some strains that don’t have Chem or Sour?”

    And I tend to get blank stares. Then I try to take control of the situation myself and its difficult to find the products. But I cannot… why? Because this store never has available menus and then they organize the products in a totally asinine way which tends to be by brand. They should take a note from the Chicago location and have a shelf or two dedicated to concentrates, that way I can look and compare. I might be able to do that if I had a menu, so that is another option.

    Its Rockford, so everybody is friendly to each other to the point that it freaks people out from outside of town but I grew up there so thats a bonus/normal for me. The girl with the dreads that works there is great. Makes me still regret cutting mine off and I did it 10 years ago. She also knows where products are and if they are out, offers something similar that is actually similar.

    Which brings me to my next point, on leafly they will have things listed but then you get there and they don’t have them. Once or twice, this happens. But this is frequent. I have also have had instances where I was told they didn’t have something, only to have another employee point it out.

    Now, I know I am not the standard customer they have at this place, but I go on there full aware of this and with appropriate expectations. I hope this location improves and I hope it stays honest and genuine while being owned by Cresco.

    I understand that the Illinois market is smaller (but its growing, I can tell and its about to explode now that we have a cannabis friendly governor) and strict, but lots of these issues can be addressed. I hope this review helps.

    The funny thing is, I applied for a job here. I needed something part time while I was finishing up for my Grad Degree. I often wonder what they look for when hiring budtenders.

74. Great dispensary with knowledgeable employees. Has all the medicine I need to help easy my physical/mental issues. Highly recommend Medmar to new Patients.

75. Very friendly! very helpful would recommend any time

76. Swung by for the first time and met Mike and some of the staff. Very professional and knowledgeable(even taught this old stoner some things)!! I look forward to working with and getting to know them.

77. some staff better than others, prices are on the higher end, quality is hazzy, or inconsistent, 3 of the 10 different staff ive delt with are helpful, the others, act if it’s an unconvince, and push the hi end, top shelf meds. and hit or miss if you leave with what u need/ want, app is out of date, last time I went I looked up what I wanted, asked the man he said we don’t have, so that was beyond pointless, and left unhappy with poor quality cresco,

78. Awesome place awesome people

79. I loved this place but today I was very disappointed . I’ve had several problems with gold leaf vape they used to be good about giving credits but this week has been a joke. I don’t mind coming back if there is a problem usually because I’m close. I feel sorry for those who live far away. Total this week I’ve lost $55 buying this product because they say they have been very understanding. How do I end up losing money by shopping medmar. I don’t have to lie about these problems as I can afford to pay for my cannibis and i have no reason to lie. Very disappointed.

80. Extremely helpful and knowledgeable people who work here 🙂

81. Sometimes going in there it seems like I annoy whomever by asking lots of questions. I’m still learning about all of this, so that’s why I ask. There’s still lots that I’m not familiar with and I’m just trying to see what fits me best.

82. The staff are awesome. Traci and Alyssa are both knowledgeable and professional. They are two of the nicest, most caring ladies I’ve ever met. The security guys are nice and always smile and greet you. All the way up to the VP who helped me during my first visit, such a wonderful man who you could tell is in the business because he wants to help people. And to top it all off, their products are of very high quality! Hands down the best dispensary in the area!

83. I think this location is great. I’ve been twice and will continue to whenever I’m visiting Rockford.

84. I just had to come and leave a review about my first time experience at MedMar Rockford! All I can say is OMG! The facility is super clean, comfortable and very inviting. The girl’s behind the counter made me feel comfortable with asking questions and Mia, my budtender waited on me with care and compassion she really put me at ease with her recommendations and cheerful attitude! I would TOTALLY recommend MedMar Rockford as a dispensary! & kudos on the super variety and selection of products!!! Thank you guys so much!!!!

85. The deals here are amazing. Just gotta find the right one for you and the right day. It’s awesome.

86. First time experience with Taylor S. He was very knowledgable and helpful. Took time to sit down and understand you to further assist you in your selection (making sure you are 100% happy with everything). Excellent atmosphere and staff. Looking forward to my next visit.

87. This place is great, Aleasha and Traci are awesome people. I always get my questions answered and I’ve always felt welcomed and comfortable. I’ll never forget my first visit. As soon as the door to the buying section opened, Traci said boisterously, “Welcome Home!” Now that’s how to treat customers like family. Their prices may be a bit higher than other locales, but it’s totally worth it. You pay for what you get…QUALITY PRODUCTS & SERVICE!

88. love this place, very good people behind the counter, doing good work for there patience! 5 star all the way

89. Great remodel!! Love the staff, always there with smiles on their faces ready to help!. Atmosphere is great and love the smell when you walk in, lol. 🙂

90. Some friendly staff as well as some not so friendly staff. Average to normal prices. Highly impressed with the quality of flower

91. love this place. very nice staff and they know alot about what they got. one thing i do not like is the rediculous wait times. they have 2 employees working at all times but only one will be working at tge registers, that means if their is a whole waiting room full of people you are waiting for at least 30 minutes. and most of the times if you have been sitting and waiting alot of times they let the people that came in after you go first.. i was waiting for 20 minutes today and 3 people that came in after me went before me and when i say something im just told its not my turn yet..

92. I do believe Med Mar is in a high end secure area of Rockford. I drive twenty minutes and it’s a beautiful drive. Easy access.

93. Very Professional. No “head shop” vibe. Awesome helpful staff.

94. Well, the service is okay, the ladies are nice. The issue is the quality of the products, and the overpriced products. Illinois is gouging us. When I can drive to Lansing and get higher quality meds at a fraction of the cost, I question why people even go to illinois dispensaries. Step your game up medmar, how bout more weekly deals, incentives, etc…